FAQ
FAQ about the product
1/
Can I use the Mini Rail on my trapezoidal metal roof?
Yes. The Mini Rail System is a lightweight and optimum system for mounting solar PV panels on the trapezoidal metal roof. The installation of high-capacity solar panels gets quickly done in a short period. The system is suitable for large-scale applications.
2/
How far apart should solar clamps be placed ?
There are several factors to be considered such as the panel size, roof beam spacing wind/snow conditions, etc. Generally, more clamps offer a better strength for the structure. Our engineer will give the most cost-effective solution according to the actual sitiation of your roof.
3/
Does Mini Rail play the role of supporting rail to hold panels above?
Yes. Mini Rail simplify the sturcture by working as a combination of both rail and bases grasping to roof.
3/
Do I need some bases to fix the Mini Rail to my metal roof?
No. Mini Rail can be linked to roof by a number of bolts.
FAQ about company
01 Q: Do you have your own factory?
A: ZIYUAN has own factory with more than 100 skilled and experienced workers the production line is strictly in accordance with high standards and attach great importance to quality control and inspection.
02 Q: Do you have an experienced design team?
A: Of course,our first-class production engineers,technicians and R&D team offer innovative design and reliable solution to customers based on more than 8vears of experiences.
03 Q: Do you have any experience in OEM?
A: Yes, ZIYUAN has provided OEM service design service and buyer label service for more than10 years.
04 Q: Have your products been certified?
A: Yes the products of ZIYUAN have been certified by ISo, sGS, TUV and AS/NZS1170.2
05 Q: How long is your delivery time?
A: It depends on actual order quantity and your special requirements.Generally, it will be 1-2weeks.
06 Q: How is your payment term?
A: If total amount is less than US$5000, we need 100% in advance; if total amount is more than US$5000, we need 30%T/Tin advance and balance before shipment. Other payment term can also be negotiated based on actual.
