We will send the correct Plug Adapter that suitable for the country in the shipping address:
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Europe Plug Adapter (2 Pin Round Pin):
Europe countries, Africa, Middle East
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USA Plug Adapter (2 Pin Flat Pin):
United States, South America, Caribbean, Canada, Japan, Korea, Philippines, Thailand and Taiwan
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Australia/New Zealand 2 Pin Plug Adapter:
Australia, New Zealand, Argentina
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UK Plug Adapter (3 Pin Flat Pin):
England, Ireland, Scotland, Hong Kong, Pakistan, Singapore, Malaysia, Vietnam
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About customs tax : You can leave message in your order for what value you want us to declare on the parcel. And we can declare it low value but we cannot promise it avoid tax, ask for your understanding. It is the buyer’s duty to clear the customs.
About remote fee : Some address is a remote area in the DHL system, that is why you need to pay for the remote fee . And what you have paid now is just the DHL shipping fee, that is different , ask for your kindly understanding.
About empty parcel : Please open the parcel at the post office when you get it. And you can ask for post certificate if the parcel is empty. We have no responsibility for empty box if you didn’t open it at the post when you have it.
